Returns & Refund Policy
At Planet Swoleopolis, every item is made to order specifically for you. Because of this, we do not accept returns or exchanges for incorrect size selection, buyer's remorse, or change-of-mind purchases.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Emails us at:
planetswoleopolis@outlook.com
Please Include:
-Order Number
-Description of the issue
-Clear Photos of the item and packaging
We'll review your request and, if approved, provide a replacement or refund at no additional cost.
Order Changes & Cancellations
Because orders enter production quickly, we cannot guarantee changes or cancellations after an order has been placed. If you need assistance, contact us as soon as possible and we'll do our best to help.
Questions?
If you have any questions about this policy, please contact us at:
planetswoleopolis@outlook.com